My Companion Services
Companion Driving Service
Contact
assistme@mycompanionservices.com.au
Our Services
Companion Driving Service in Newcastle & Lake Macquarie
Our trusted Companion Driving Service provides door-to-door support with care, conversation, and dignity at the centre of every journey. At My Companion Services, we believe that getting from A to B should be easy, comfortable, and safe — especially when a little extra support can make all the difference. There are many benefits with companion care and we offer more than just a companion driving service. Regardless, if it’s a medical appointment, a trip to the shops, or a visit with loved ones, we’re here to ensure you get there and back with confidence.
We proudly serve individuals across Newcastle and Lake Macquarie, including older adults, people living independently with a disability, new parents, and anyone who needs a trusted hand on the road. Our service is personalised, flexible, and focused on building genuine human connection — because we believe transport should never feel like a barrier to living a full, connected life.
Companion Driving Service We Offer
Our door-to-door companion transport is tailored to your unique needs. Common trip types include:
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Medical appointments (GP, specialists, hospitals)
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Grocery shopping and errands
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Hairdresser and self-care appointments
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Social outings and family visits
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Attending local community events
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School runs or baby health checks for new parents
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Support to therapy or rehabilitation sessions
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Scenic drives and mental wellbeing outings
Every journey includes assistance with walking aids or bags, help in and out of the car, and a safe, reliable return home.
What Is a Companion Driving Service?
Caring for elderly parents or a loved one can be difficult at the best of times and being available 24/7 to get them from one place to another can be a hard task. Particularly when you have other commitments of your own. Our companion driving services go beyond traditional transport.
Our friendly drivers are also trained companions, offering hands-on assistance, emotional support, and social interaction throughout the journey. We don’t just drop you off at the kerb. We come to your door, help you prepare, accompany you into your destination if needed, and make sure you get home safely.
Each driver is:
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Fully licensed and insured
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Police and reference checked
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Trained in Advanced First Aid
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Passionate about providing safe, respectful, and friendly assistance
Whether you need help navigating stairs, carrying your shopping, using a walker, or just want a warm conversation on the road, we’re here to make it happen with kindness and professionalism.
Who We Support
Our companion driving services are available to a wide range of clients across the Newcastle and Lake Macquarie region. We commonly support:
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Older adults and seniors who want to maintain independence
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People living independently with a disability
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New parents who need assistance getting to appointments
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Post-surgery or recovering clients who can’t drive
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Anyone experiencing transport limitations or social isolation
We customise every journey to your comfort level, mobility, and personal preferences. Whether it’s one trip or ongoing weekly support, we’re ready when you are.
Why Choose My Companion Services?
There are many transport providers out there — but not all offer true companion care. At My Companion Services, we combine professional transport with genuine companionship and emotional support. That means our clients feel heard, valued, and respected every time they travel.
Here’s what sets us apart:
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Locally trusted – Based right here in Newcastle and Lake Macquarie, we understand the community and care about the people in it.
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Personalised attention – You’re never just a booking. We take the time to get to know you and what matters most.
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Regular drivers – Wherever possible, we assign you the same friendly companion for consistency, comfort, and familiarity.
- Flexible options – One-off trips, scheduled transport, or custom routines — we adapt to you.
How It Works
Booking your safe and friendly companion driving service is simple.
- Reach out – Call with your trip details and any specific support needs.
- Meet your companion – We’ll match you with a professional, caring driver who suits your preferences.
- Door-to-door support – On the day, your companion will arrive on time, help you out the door, and ensure you’re settled in the car.
- Companionship included – We travel with you, offer conversation, help you inside your destination, and wait or return when needed.
- Safe return home – After your outing, we’ll get you home safely and ensure you’re settled again.
Need repeat bookings? No worries. We can pre-schedule weekly transport for ongoing needs like shopping or other appointments.
Designed With Your Safety in Mind
Your safety is our top priority. Our vehicles are modern, well-maintained, clean, and insured. All drivers are trained to support clients with varying mobility needs and can assist with walkers, canes, and other supports. We also follow strict hygiene and COVID-safe procedures to protect your health at every stage.
Ready to Get Started Our Companion Driving Service?
If you’re looking for a Companion Driving Service in Newcastle or Lake Macquarie that combines transport with kindness, reliability, and genuine care — we’d love to help. Whether it’s one trip or part of your regular routine, our friendly team is here to support your journey every step of the way.
Start today with trusted local support.
How to Get Started
What is the Process?
Getting started is simple. Just contact our team to talk through your needs. We’ll arrange a time to visit or call, discuss your goals, and create a plan that works for you. Whether you need weekly in-home companion care, daily visits, or the occasional one-off check-in, we’ll be there when you need us.
1.
Phone Call
Speak with one of our friendly consultants to learn more about our services for new parents and how we can tailor our support services to suit your needs.
Home Visit
A team manager will visit you or your loved one to understand your needs and requirements before creating a personalised support plan that suits you.
3.
Receive Support
Once you’re ready, My Companion Services team will commence our new parent companion care that was discussed and planned and that is tailored to your needs.
FAQ’s
Have a Question?
We’re here to help. Whether you’re exploring companion care for the first time or just need a little more information, our friendly team at My Companion Services is happy to chat. No question is too small — we understand that every family’s needs are different, and we’ll take the time to provide clear, caring answers.
Transport Services
Why choose My Companion Services instead of a taxi?
Do your drivers have experience working with older adults & children?
Yes. Our companion drivers are carefully selected and specially trained to understand the needs of seniors as well as children. We know that many of our clients appreciate more than just transport — they value patience, respect, and reassurance. That’s why our team is trained in safe mobility support, communication, and creating a calm, caring environment from the moment we arrive.
Can I trust My Companion Services with my child’s transport?
Can you help me with mobility equipment during the trip?
Absolutely. Our companions can assist with the clients walker, cane, and other mobility aids. We ensure you’re safely supported getting in and out of the vehicle, and we handle your equipment with care throughout the journey.
Are your vehicles wheelchair accessible?
Can I book transport for someone else, like a parent or partner?
What if I need help getting to and from my appointment, not just the drive?
General
What services does My Companion Services provide?
How does full day companion care work?
Our full day companion care provides full day support for those needing continuous daytime assistance while remaining in the comfort of their own home. It’s ideal for those who don’t need clinical or overnight support but benefit from consistent help and company throughout the day.
How far in advance should I book?
How do I get started?
Who are your services suitable for?
Our services are ideal for seniors, people living independently with disability, new parents, and even busy families needing help with errands, after-school activities, or simply an extra set of hands.
Do you offer overnight, palliative, or respite care?
Can I book one-off services, or do I need regular support?
Is there a cancellation fee if I change my mind?
Why should I choose My Companion Services over other providers?
With local, trusted companion support.
Do you or someone you know need an
Older Driver Assessment?
Some of our companion care team are qualified driving instructors and are accredited by Transport for NSW to conduct your next Senior Driving Test.
Do you or someone you know need an
Older Driver Assessment?
Some of our companion care team are qualified driving instructors and are accredited by Transport for NSW to conduct your next Senior Driving Test.








