Private Home Care in Newcastle & Lake Macquarie

Personalised Support, Your Way – with My Companion Services

For families and individuals in Newcastle and Lake Macquarie, staying at home often means everything—familiar routines, independence, and dignity. At My Companion Services, we offer trusted private home care that allows people to live safely and comfortably at home, on their own terms.

Whether you need support short-term, long-term, or to bridge a gap while waiting on government funding, our team is here to help. No waiting lists. No rigid systems. Just real, compassionate care—when and how you need it.

 

What Is Private Home Care?

Private home care means accessing care services directly through a provider like My Companion Services, rather than through a government-funded package. It can include everything from help around the house and personal care, to companionship, transport, and support to stay socially connected.

This kind of care can either supplement government-funded services, like a Home Care Package or NDIS plan, or act as a standalone alternative when more flexibility or immediate help is needed.

Private Care vs Government-Funded Care

Government-funded care through Home Care Packages or the NDIS can be incredibly helpful—but it doesn’t always suit everyone. Some of the reasons people choose private home care include:

• Long waitlists (many people wait months for Home Care Package approvals)

• Lack of flexibility around how funds can be used

• Not meeting eligibility criteria for subsidised services

• Needing extra care hours not covered by their package

Private home care can supplement existing government funding or act as a complete replacement. At My Companion Services, we’re happy to work alongside other providers or support coordinators to make sure you get exactly what you need.

Why Choose Private Care?

For many of our clients, private care offers:

✅ Faster access to support

There’s no need to wait for approval from My Aged Care or the NDIS. You can start receiving help as soon as you’re ready.

✅ Tailored, flexible services

You’re in the driver’s seat. We work around your schedule, your preferences, and your priorities—whether that’s daily visits or occasional check-ins.

✅ Greater continuity of care

You’ll be matched with the same friendly, qualified support worker who gets to know your routine, personality and care needs.

✅ More control over what’s included

Need just an hour or two of support a few times a week? Or someone to accompany you to appointments or community events? No problem. You choose what’s right for you.

Our Services – Designed for Comfort and Dignity

At My Companion Services, we proudly support people across Newcastle and Lake Macquarie with a full range of in-home care services, including:

• 🟢 Companionship & social support – friendly visits, walks, chats, board games, or joining you on community outings

• 🟢 Personal care – assistance with showering, grooming, toileting, dressing, and mobility

• 🟢 Meal preparation & grocery support – preparing tasty, nutritious meals tailored to dietary needs

• 🟢 Light housekeeping – help with laundry, changing bed linen, vacuuming, or keeping the home safe and tidy

• 🟢 Transport & errands – lifts to appointments, the shops, pharmacy, or just getting out and about

• 🟢 Help for NDIS participants – support to build independence, develop skills, and reach NDIS goals

Every service is delivered with warmth, respect, and a genuine commitment to improving your quality of life.

 

Private Care for NDIS Participants

We work with many NDIS self-managed and plan-managed participants who use private home care to supplement their funded supports.

This might include:

• Attending a local community group

• Visiting family members

• Help at home on days when funded hours don’t cover what you need

• Social support to reduce isolation or anxiety

We understand the NDIS inside and out, and we’re always happy to liaise with plan managers or support coordinators to help make things simple.

Who Can Benefit from Private Home Care?

Private in-home care is ideal for:

• Seniors waiting on a government Home Care Package

• People who don’t meet eligibility criteria for government programs

• Families who want extra support in addition to existing care

• Carers needing respite from their regular duties

• NDIS participants seeking more tailored or flexible help

• Anyone recovering from surgery or illness who needs short-term support

In short, if you want care that fits into your life (not the other way around), private home care is worth considering.

Why Locals Trust My Companion Services

We’re not a big franchise. We’re a locally owned and operated team who genuinely care about the people we support.

Here’s what sets us apart in Newcastle and Lake Macquarie:

🌿 Compassionate staff, carefully matched to you

We don’t just send anyone. We take time to match you with someone you’ll get along with—based on personality, needs and interests.

🌿 Clear communication, always

We’re easy to reach, and we keep you informed every step of the way. No call centres. No confusion.

🌿 Flexible support that grows with you

Whether your needs change next week or next year, we’re ready to adapt.

🌿 Fair, transparent pricing

You’ll always know what you’re paying for. No hidden fees. No surprises.

What Families Are Saying

“We tried for months to get support through My Aged Care, but Mum needed help now. The team at My Companion Services got her set up with a lovely carer within days.” – Julie, Warners Bay

“The difference in Dad’s mood and energy since getting private support has been amazing. He’s back to enjoying the garden and even went to the bowls club last week!” – Greg, Belmont

 

How to Get Started

It’s simple. Just give us a call or fill out our contact form online. We’ll organise a free consultation (either over the phone or in person) to talk through what you’re looking for, and how we can help.

From there, we’ll create a care plan that suits your goals, budget, and routine—with no pressure, no contracts, and complete flexibility.

📞 Call us today to speak with our friendly team. We’d love to support you or your loved one with trusted private care in Newcastle and Lake Macquarie.